FOR REFERRING PROFESSIONALS
Refer a client to Iron Ridge
Iron Ridge accepts warm-handoff referrals from licensed clinicians and allied professionals working with Texans — LPCs, LCSWs, LMFTs, CSATs, CCPS-C partner specialists, psychiatrists, PCPs, EAP case managers, clergy, and attorneys. Every referral is reviewed clinically by Ian Birdwell, LPC, CSAT before we schedule the intake call. We do not use a call center.
Our warm-handoff commitment
One business day
You will hear back from a clinical team member within one business day of your referral. Not a scheduler. Not an intake coordinator.
Clinical review
Every referral is reviewed by Ian Birdwell against IOP-level-of-care criteria before we accept the case. If your client is not the right fit for our program, we tell you and route them elsewhere.
Feedback loop
With your client’s written consent, we send a written intake summary back to you at admission and a discharge summary at completion. You stay in the loop by default, not by exception.
How to send us a referral
Three channels, all HIPAA-appropriate. Pick whichever your workflow already supports.
Online referral form
Encrypted, HIPAA-eligible form. Takes about three minutes. Best for scheduled, non-urgent handoffs.
Direct clinical phone
For time-sensitive referrals or when you want to talk before you send. Calls to this line reach a clinician, not front desk.
Encrypted email
For clinicians already exchanging PHI with us via TLS-enforced or portal-based email. Do not send PHI to standard email.
What your client will experience financially
Iron Ridge is a private-pay, out-of-network program. Clients with PPO plans receive a monthly superbill that they submit to their insurer directly — we do not bill on their behalf, and we do not report to insurance under any circumstances. This matters for you because:
- Confidentiality is fully preserved. Your client’s CSBD or betrayal-trauma diagnosis never lands in an insurance database. This is often the single reason a high-functioning client is willing to enter treatment at all.
- Predictable, disclosed pricing. Your client knows the total cost of the IOP before they sign an admission agreement. No surprise-billing risk to explain later.
- PPO reimbursement is real but variable. Depending on the plan, out-of-network reimbursement typically covers 40–70% of allowed charges after deductible. We provide the coded superbill; the client submits.
When Iron Ridge is the right level of care
The clients who benefit most from an IOP-level program rather than continued weekly outpatient are typically men who:
- Have plateaued in weekly individual therapy for CSBD, with continued acting-out or relapse cycles
- Are in acute relational crisis following disclosure, and weekly sessions are not moving fast enough
- Have a partner in visible betrayal-trauma distress who needs concurrent specialist care
- Are high-functioning professionals who will not engage in mixed-diagnosis addiction groups
- Need clinical structure over 8–12 weeks to stabilize before returning to individual work
Clinician resources
You can send this and think about it for a week before we speak.