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Confidential Inquiry

100% Confidential. No Obligation. We respond within one business day.

This form is for initial inquiry only. Please do not include sensitive medical information. We will follow up via your preferred contact method.

Iron Ridge Recovery · Austin, Texas · Private pay · Out-of-network

Common Questions

Before you reach out.

How does payment work?
Iron Ridge Recovery operates on a private-pay basis. We are out-of-network with all commercial insurance carriers. For clients with PPO plans that include out-of-network behavioral health benefits, we provide a monthly superbill that you can submit to your carrier for potential partial reimbursement. We do not bill insurance on your behalf and do not accept Medicaid or Medicare.
How fast do you respond?
A member of our clinical team responds to every inquiry within one business day, through your preferred contact method.
Is this confidential?
Yes. Inquiries are read only by clinical staff. Private pay and out-of-network status removes the third-party insurance reporting that erodes confidentiality in most behavioral health settings.
Can I inquire on behalf of a family member?
Yes. Many of our inquiries come from partners, parents, or referring professionals. Note your relationship in the form and we will follow up with the appropriate next steps.